Hello, I'm Rina Cuda.

Neora can help you live your best life, and I am happy to be your resource for looking, feeling and living your best!

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Customer Care Team

Neora’s Customer Care Team is tasked with one simple mission: keeping you happy. We are here to help and, when we learn about an issue, our goal is to make it right. Please don’t hesitate to contact us!


Contact Information

Neora Hong Kong weChat Official Account ID: neorahk

Customer Support Live Chat (weChat OA) service hour:

Monday to Friday 10am to 6pm 

Neora weShop weChat Official Account ID: neoraweshop

Customer Support Live Chat (weChat OA) service hour:

Monday to Saturday 10am to 9pm


Email: support.hk@neora.com 

Postal address: Neora Hong Kong Limited, PO Box 70607, Kowloon Central Post Office, Hong Kong

Official Website: https://www.neora.com/hk/zh